CANCELLATIONS:
WE UNDERSTAND PLANS MAY CHANGE. CANCELLATIONS MADE LESS THAN 72 HOURS OF DELIVERY/PICKUP DATE ARE NON-REFUNDABLE. CANCELLATIONS MADE MORE THAN 72 HOURS IN ADVANCE ARE ASSESSED A 25% CANCELLATION FEE. CANCELLATIONS MADE IN EXCESS OF 72 HOURS FOR ORDERS OVER $200 HAVE A 50% CANCELLATION FEE. CUSTOM ORDERS HAVE A DIFFERENT CANCELLATION POLICY WITH A MINIMUM OF 30 DAYS.
ONLINE ORDERS REQUIRE FULL PAYMENT. IN STORE OR PHONE ORDERS $100 AND UNDER REQUIRE PAYMENT IN FULL. UNLESS YOU USE AFTER-PAY ORDERS OVER $100 REQUIRE A MINIMUM 50% DEPOSIT AND BALANCE DUE 1 WEEK PRIOR TO DELIVERY/PICK UP DATE.
LOCAL DELIVERY includes the Cape Coral, FL and surrounding areas. We now have zoned areas for delivery. We do offer shipment of Cake Jars throughout the United States. Visit us at 311 Del Prado Blvd S, in Cape Coral. Delivery also available via: Tamu Cupcakery App, GrubHub, UberEats, DoorDash - Thank you!
We are not a gluten free bakery, we fulfill those orders but cannot guarantee cross-contamination will not occur.
WE TAKE PRIDE IN OUR DESSERTS. ALL SALES ARE FINAL. CUSTOM ORDERS CANCELLED WITHIN THE TIME FRAME SHALL RECEIVE A CREDIT WHICH MAY BE USED TOWARDS A FUTURE PURCHASE. THE CREDIT IS GOOD FOR 90 DAYS. IN THE UNLIKELY EVENT YOU ARE UNHAPPY WITH YOUR ORDER, PLEASE CONTACT US VIA PHONE OR EMAIL WITHIN 24 HOURS AND RETURN THE UNEATEN PORTION TO US WITHIN 24 HOURS. PARTIAL OR FULL REFUNDS ARE RENDERED ON A CASE-BY-CASE BASIS, HOWEVER, PLEASE NOTE WE DO NOT PROVIDE REFUNDS FOR DESSERTS PREPARED CORRECTLY BUT THE FLAVOR OR TEXTURE DID NOT MEET A PERSONAL PREFERENCE. CAKE FLAVOR AND TEXTURE IS SUBJECTIVE. WE MAY CONSIDER A PARTIAL STORE CREDIT. WE ARE UNABLE TO PROVIDE REFUNDS ON MOST CUSTOM ORDERS. ONCE THE ITEM IS PICKED UP AND HAS EXITED THE CUPCAKERY, IT IS CONSIDERED ACCEPTED. ORDERS THAT ARE NOT PICKED UP, SHALL N0T BE REFUNDED.
Copyright © 2025 Tamu Cupcakery - All Rights Reserved.
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